All posts by Sharon Hilliar

“COVID vaccination sprint” starting Tuesday 13/07/21

Please be aware that there will be a team of advisers knocking on doors in The Crays from Tuesday 13th July.

With the Delta variant now the dominant COVID virus circulating, the team are working to increase the uptake of both first and second doses of COVID vaccine which we know protects against serious consequences of infection.

The Council is working with the South East London Clinical Commissioning Group to ensure that, in areas where there is lower COVID-19 vaccination uptake, residents have the information and support they need to decide to be vaccinated.

You should receive a hand delivered introductory letter in the first instance to let you know that advisers are coming. The team will be able to help by:

  • Explaining how to book a COVID vaccination
  • Giving information on the vaccination programme
  • Signposting to accurate information
  • Feeding back any concerns to improve the programme
  • Giving information on testing

Thank you for your co-operation in helping  to stay alert, control the virus and save lives

Click on the link for more information on booking or managing your coronavirus (COVID-19) vaccination: Book or manage your coronavirus (COVID-19) vaccination – NHS (

Click on the link for more information on how to book a COVID test: Coronavirus (COVID-19): getting tested – GOV.UK (

Surgery Closures for Training Purposes


To ensure that we keep up to date with current changes, whether this be legislation or changes to practice, clinicians are required to attend regular training sessions.

The training dates for the coming year are listed below. This will mean that there will be no clinician available from 12:30pm on the following dates until 8:00am on the following day:


If you need to see a doctor in an emergency during these times, please contact the surgery in the normal way and we will advise you accordingly.


From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of the Moderna, AstraZeneca and Pfizer vaccine, or one dose of the Janssen single-dose vaccine. Vaccine status will be available through the NHS COVID Pass service from:

  • the NHS App which you can download from app stores

  • the NHS website

  • 119 – by requesting a paper letter

You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.

If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose (or one dose of the Janssen single-dose vaccine) more than 5 working days ago. It may take up to 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.

When you’re planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.

Try the NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

For more information go to

Online Consultations via eConsult

Online Consultations:

We have been using online consultations via eConsult since 2018, firstly as a pilot practice and then in 2019 we moved over to eConsult. We were planning to go live with a total triage model from April 2020, with the support of our PPG, however, we brought this forward by 2 weeks due to the COVID-19 pandemic.

NHS England and NHS Improvement are supporting all GP Practices in England with the implementation of a ‘total triage’ model using telephone and online consultation tools.  Total triage is important to reduce avoidable footfall in practices and protect patients.

Total triage means that every patient contacting the practice for a GP appointment is first triaged before making an appointment.  This allows patients to submit their symptoms or requests to their GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

By using this method of consulting, the GP will be able to triage your online consultation and offer you the most appropriate solution for your request.

Consult with your GP online

All requests will be responded to within 24 hours, however if your symptoms deteriorate before then please contact the surgery. Please ONLY  contact NHS 111, out of hours, when the surgery is closed.

PLEASE NOTE: This service will continue after COVID-19